Privacy Policy

Last updated: 12 October 2026

AllTopNotch respects your privacy and is committed to protecting your personal information.

1. Information We Collect

When you use our website, create an account or place an order, we may collect:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Account login details
  • Order and purchase history
  • Payment and transaction information
  • Information you provide when contacting us
  • Technical information such as your IP address, browser and device information

 

Payment card details are processed by our payment providers and are not stored directly by AllTopNotch.

2. How We Use Your Information

We use your personal information to:

  • Create and manage your customer account

  • Process and fulfil orders

  • Arrange delivery

  • Process payments and refunds

  • Communicate with you about your orders

  • Respond to enquiries and customer service requests

  • Maintain records required for accounting and legal purposes

  • Prevent fraud and protect the security of our website

  • Improve the operation of our website

We process personal information where necessary to fulfil our contract with you, comply with legal obligations, pursue legitimate business interests or where you have given consent, as applicable.

3. Customer Accounts

If you create an account, we retain the information required to maintain your account and allow you to log in, view previous orders and use account features.

Passwords are stored in a secured form and are not visible to us.

You may contact us if you would like your account deleted. Certain transaction information may still need to be retained where required for legal, tax or accounting purposes.

4. Sharing Your Information

We only share personal information where necessary to operate our business.

This may include:

  • Payment processors

  • Royal Mail and other delivery providers

  • Website hosting and technical service providers

  • Professional advisers or authorities where required by law

We do not sell your personal information.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and tax requirements.

Account information may be retained while your account remains active.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, maintain customer sessions and accounts, remember preferences and understand how the website is used.

Where legally required, non-essential cookies will only be used with your consent.

7. Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information in certain circumstances

  • Restrict or object to certain processing

  • Request transfer of your information in certain circumstances

  • Withdraw consent where processing is based on consent

You also have the right to complain to the Information Commissioner’s Office (ICO).

8. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any updated version will be published on this page with a revised date.

10. Contact

For questions about this Privacy Policy or your personal information, please contact AllTopNotch using the contact details provided on our website.