Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern All Top Notch’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

No contract exists between the Customer and the Supplier for the sale of any goods or services until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.

An acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the Goods will not take place until after your payment is taken and you receive your confirmation of payment. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

The Supplier may change these terms and conditions of sale without notice to you in relation to future sales.

The contract is subject to your right of cancellation.

The Supplier reserves the right to decline any order for any reason.

Description of the goods

  • The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.

  • The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible.

  • All drawings, descriptive matter, specifications and advertising on our website are for the sole purpose of giving approximate descriptions of the goods.

Payment

  • Payment for the goods can be made by any method shown on the Supplier's website at the time you place your order.

  • There will be no delivery until cleared funds are received.

 

Delivery

  • Orders placed before 1 pm on a working day (Monday to Friday excluding public holidays) will be processed and despatched that day.

  • The goods you order will be delivered to the delivery/shipping address given when you place your order.

  • If delivery cannot be made to your delivery/shipping address for reasons under the Supplier's control, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

  • Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delays in delivery.

 

Risk/Title

  • The goods are at your risk from the time of delivery.

  • Ownership of the goods shall not pass from the Supplier to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of the goods, and all other sums which are or which become due to the Supplier from you on any account.

  • The Supplier shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed from the Supplier.

 

Your right of cancellation

  • You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods.

  • To exercise your right of cancellation, you must give written notice to the Supplier by letter or via email, giving details of the goods ordered and any order reference.

  • If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost.

  • Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 7 working days from receipt of the returned goods for any sum that has been paid by you or debited from your credit card for the goods, less any postage costs incurred by the Supplier.

  • If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.

  • The Supplier may charge a restocking fee for items returned that are not in a suitable condition.

  • We are unable to accept the return of custom-made cables as these are tailored to individual requirements and are specially made to order.

 

Returns

  • All returns are subject to the Suppliers published Returns Policy.

  • Goods ordered may only be returned within the first 7 working days for a full product refund including VAT, providing the following conditions are fulfilled:

  • You must give cancellation notice in writing by email, fax or letter within 7 working days starting from the day after the goods are received.

  • Goods returned must have been handled with care. Customers have a statutory duty of care.

  • Goods must be returned complete (including all packaging, cables, manuals, promotional gifts, CD's etc for that product), unless goods are faulty. If any item(s) are missing when received then the product is deemed incomplete.

  • Customers are requested to return goods with the original packaging.

  • Carriage costs for returning the Goods are your responsibility.

  • The Goods remain your responsibility during transit and until signed for by us.

  • We are unable to accept the return of custom-made cables as these are tailored to individual requirements and are specially made to order.

  • Where goods are returned after the first 7 working days due to possible incompatibility with customer’s equipment, all associated delivery costs are the responsibility of the customer.

  • We will refund or re-credit you within 7 working days for any sum that has been paid by you or debited from your credit card.

  • Distance Selling Regulations only apply to Business to Consumer transactions.

 

Warranty

  • All goods supplied by the Supplier are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.

  • This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier's instructions, or any alteration or repair carried out without the Supplier's approval.

  • If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the following email address sales@alltopnotch.co.uk within reasonable time.

  • If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via the email address shown above, as soon as possible, but in any event within 7 days of the date you discovered or ought to have discovered the damage, defect or complaint.

  • If goods are found to be defective, a working replacement will be sent to you. We will offer a refund where we are unable to replace the item. You also have the right to cancel.

 

Limitation of Liability

  • The Supplier's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

  • The Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.

 

Images

  • All drawings, illustrations, product images are for illustrative purposes only and do not form part of this agreement.

  • Drawings, illustrations, product images or other technical documents issued either before or after the conclusion of the agreement for the use or information of the customer shall not be copied, reproduced or communicated to any third party without the Suppliers prior written consent.

 

Data Protection

  • The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

 

Applicable Law

  • These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.

 

Our Right of Cancellation

  • If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation.

 

The information contained in this website is for general information purposes only. The information is provided by All Top Notch and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of All Top Notch. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, All Top Notch takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.